Once your order has been received, you will see an acknowledgement page with order number. You should also receive an email containing the same information. (Check your spam folder if it appears to have gone astray.)
If ordering a Cinch project, you will have passed through the checkout and payment process and your book file will be transferred to us.
If ordering a book created with desktop software (e.g. YouDesign), you will need to upload the file(s) to us. Once having created an order (see supplied instructions on the cheat sheet downloaded with your YouDesign template file), you will receive a link to upload your book file(s). HINT: Look for the green button on the order acknowledgement page.
Please note that if you opted for bank transfer, your book will be on hold until funds are received.
Contact us if you experience difficulties with the order process.